Privacy Policy

Privacy Policy

Introduction

At https://gilbert.pobb.net (referred to as 'Gilbert', 'we', or 'the Company'), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws and regulations, including:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil's Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://gilbert.pobb.net
  • All associated applications, services, and products offered by Gilbert

Please note that this privacy statement does not extend to third-party platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide interactions between you (the user) and Gilbert when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites that are subject to this Privacy Statement.
  • You engage with us through communications, including emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide tailored services. The categories of data collected include:

Account Information:

  • User names or profile details you choose to share.
  • Login credentials (username and password).

Payment Information:

  • Details related to payment methods, such as credit/debit card numbers, expiration dates, and CVV codes, used for transaction processing.

Financial Information:

  • Banking account information for direct deposits or withdrawals.
  • Financial records for billing and accounting purposes.

Purchase Information:

  • Data regarding products or services you have purchased from us.
  • Purchase history and transaction details.

Mobile Device Identifiers:

  • Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, to deliver personalized content and ads.

Location Data:

  • Information about your physical location when you use our services or provide consent for location services.

Feedback and Reviews:

  • Comments, reviews, and ratings you leave on our platform or applications.

Social Media Information:

  • If you choose to log in through social media accounts, we may collect data from those platforms (e.g., profile pictures, public posts).

Product Information:

  • Details about products or services that you express interest in or purchase from us, including preferences and usage patterns.

We gather this data through various means, including direct user input, automated tracking technologies (like cookies), and third-party service providers who assist us in our data collection processes.

Cookies

Gilbert uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website, such as secure login.
  • Preference Cookies: Remember user preferences, language settings, and appearance choices.
  • Analytics Cookies: Track visitor behavior on our sites, gather navigation data, and provide insights to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the retention period expires or when the purpose changes, we securely delete or anonymize your data.

Security Measures

Gilbert implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data during transmission and storage.
  • Engagement of secure third-party processors who adhere to strict privacy and security standards.
  • Regular security audits and updates to our security protocols.

Children's Privacy

Gilbert does not intentionally collect personal data from children under the age of 18. We encourage parents and legal guardians to supervise their child's online activities and refrain from sharing any personal information with us unless consent is given by a parent or guardian, in accordance with applicable laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to, rectification, or erasure of your data.
  • Right to restrict processing or object to specific uses of your data.
  • Data portability rights.
  • Right not to be subject to automated individual decision-making.
  • The right to file appeals or complaints with our privacy team regarding data protection matters.

To exercise these rights, please contact us using the details provided below. We will respond to all requests in accordance with applicable laws and regulations.

Changes to Policy

Gilbert reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests for information, or concerns related to privacy, please contact us:

We are committed to addressing your inquiries and ensuring a transparent and secure data handling process.